Terms and Conditions

Effective Date: April 1, 2025

These Terms and Conditions (“Terms”) govern your access to and use of the PRODUCTLAPSE website productlapse.com and related services operated by PRODUCTLAPSE, LLC, a Delaware, United States registered company (“Company”, “we”, “our”, or “us”).

By accessing or using our site or services, you agree to these Terms. If you do not agree, do not use our site.

1. Use of Our Services

You must be at least 18 years old to use our platform. You agree to provide accurate information and use our platform only for lawful purposes.

2. Account Registration

• You are responsible for safeguarding your login credentials.
• You must notify us immediately if you suspect unauthorized use of your account.
• We reserve the right to suspend or terminate accounts that violate these Terms.

3. Subscription and Payment

Some features require a paid subscription. By subscribing:

• You authorize us to charge your selected payment method periodically.
• All fees are non-refundable unless required by law.
• We may modify pricing with prior notice.

4. Intellectual Property

All content on PRODUCTLAPSE, including software, design, text, graphics, and logos, is owned by PRODUCTLAPSE, LLC or its licensors and protected under applicable copyright and trademark laws.

You may not copy, distribute, modify, or use our content without written permission.

5. Acceptable Use

By using PRODUCTLAPSE, you agree not to:

• Use our services for any illegal or harmful activity
• Upload or share any content that is defamatory, offensive, or infringes third-party rights
• Attempt to access or interfere with other users’ accounts or data
• Reverse engineer, decompile, or copy any part of the platform

6. Termination

We may suspend or terminate your access to our services at any time for violation of these Terms or for any reason at our sole discretion. Upon termination, your right to use the services will immediately cease.

7. Third-Party Services

Our platform may integrate with or link to third-party services. We are not responsible for those third parties or their terms and policies. Use them at your own risk.

8. Disclaimer of Warranties

Our services are provided “as is” and “as available.” We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee the service will be uninterrupted or error-free.

9. Limitation of Liability

To the maximum extent permitted by law, PRODUCTLAPSE, LLC shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or goodwill, arising from your use of or inability to use our services.

10. Indemnification

You agree to indemnify and hold PRODUCTLAPSE, LLC and its affiliates harmless from any claim or demand, including legal fees, made by any third party due to your violation of these Terms or your use of the service.

11. Changes to These Terms

We reserve the right to update these Terms at any time. Updates will be posted on this page with the updated date. Continued use after changes indicates acceptance of the new Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States. Any disputes shall be resolved exclusively in the courts located in Delaware.

13. Contact Us

If you have questions about these Terms, please contact us:

PRODUCTLAPSE, LLC
Email: support@productlapse.com
Website: productlapse.com
State of Incorporation: Delaware, USA

Privacy Policy for PRODUCTLAPSE, LLC

Effective Date: April 1, 2025
Last Updated: April 1, 2025

PRODUCTLAPSE, LLC (“Company,” “we,” “our,” or “us”), a Delaware-registered company based in the United States, is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit https://productlapse.com and use any of our services.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the site.

1. Information We Collect

a. Personal Information You Provide

• Full name
• Email address
• Phone number
• Company name
• Billing and payment details
• Login credentials
• Content and documents you upload or submit

b. Automatically Collected Data

• IP address
• Browser and device type
• Operating system
• Pages viewed and time spent
• Referring URLs and links clicked
• Location data (approximate)

c. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

• Save user preferences
• Track usage analytics
• Improve user experience

You can manage cookie settings via your browser. Some features may not work if cookies are disabled.

2. How We Use Your Information

• Provide, operate, and improve our services
• Manage your account and orders
• Respond to customer support requests
• Personalize user experience
• Prevent fraud and abuse
• Comply with legal obligations

3. How We Share Your Information

We do not sell personal data. We may share information with:

• Service providers (hosting, analytics, payment processors)
• Legal authorities if required by law or court order
• Affiliates or successors in case of merger or acquisition

4. Your Rights Under U.S. Privacy Laws

Depending on your state of residence (especially California, Virginia, Colorado, Utah, and Connecticut), you may have the following rights:

• Right to Know: Request details about the personal information we collect, use, and share.
• Right to Delete: Request deletion of your personal data.
• Right to Correct: Request correction of inaccurate personal information.
• Right to Opt-Out of Sale or Sharing: We do not sell your data, but will notify you and offer an opt-out if this changes.
• Right to Limit Use of Sensitive Data: You may restrict use of sensitive personal information if collected.

To exercise any of these rights, email us at privacy@productlapse.com.

5. Data Retention

We retain personal information only as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce agreements. You may request deletion of your data at any time.

6. Children’s Privacy

Our services are not intended for children under 13. If we discover we’ve collected data from a child under 13, we will delete it immediately.

7. Security

We use administrative, technical, and physical safeguards to protect your data. However, no system is completely secure.

8. Third-Party Links

Our site may link to third-party websites. We are not responsible for their privacy practices. Please review their policies before submitting data.

9. International Users

If you access our services from outside the U.S., including the EU/EEA, you consent to processing and storage in the United States.

10. Do Not Track (DNT)

We do not currently respond to browser DNT signals. Users can manage tracking preferences via their browser or third-party tools.

11. Changes to This Policy

We may update this policy from time to time. Updates will be posted here with the latest date. Continued use of the site implies acceptance of the updated policy.

12. Contact Us

For questions or concerns about this policy, contact us at:

PRODUCTLAPSE, LLC
Email: privacy@productlapse.com
Website: https://productlapse.com
State of Incorporation: Delaware, USA